About BOUNCE PLUS LLC!

Here at Bounce Plus, we are in the business of having fun! We have only been in business a short time, but obtain 15 plus years of experience, and quickly gaining traction as the premiere party in the San Antonio, Helotes, Alamo Ranch, Boerne and Spring Branch areas. We are passionate about making your events and special occasions a success.  We strive to ensure that all of the bouncy houserentals and details are addressed and taken cared of to ensure that every event runs smoothly.

At Bounce Plus LLC, we know how important your party or event is to you. With Bounce Plus, punctuality is just as important as the event itself. We enjoy fun, but we are a professional business that is in business to serve you. The rental units you rent from us all new, clean, and safe – you are only getting the best from Bounce Plus and we go the extra mile to help with any party set-up.  We will get your inflatable jumpy house rentals constructed in a safe manner so that it can be enjoyed by your guests with as little risk to them as possible.

Bounce Plus LLC is your best choice for your special day and major events. We provide reasonably priced rentals on jumpy bouncy house, moon-walks, jumpers, cotton candy and popcorn concessions, tables, tents, chairs, margarita machines and more! We will help you by providing different themes for boy or girl parties.

Call us now so we can begin helping you plan your son or daughter’s next party anywhere in San Antonio, Helotes, Alamo Ranch, Boerne and Spring Branch. We are open for business Sunday through Friday from 8am-9pm. We are in the business of fun, so give us a call at 210-789-2468 so we can get started today!

Our service area includes the following areas: San Antonio, Helotes, Alamo Ranch, Boerne and Spring Branch

 

FAQ’s BOUNCE PLUS LLC!

Q: Does the price include set up and delivery?

A: Yes, although additional fees may apply for areas farther out.  Remember prices do not include sales tax.

Q: Do you deliver to other cities?

A: Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high.  Please call our office for a current quote.

Q: Does the standard 8 hour rental time include your set up time?

A: No. We arrive early to set up so you get the entire rental time to play.

Q: When do you set up?

A: That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

Q: We´ve rented some really dirty jumps from other companies in the past. Are they always that dirty?

A: No. The jump should be clean when you get it. Bounce Plus requires the customer to cleans and disinfect after every rental.

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That´s why we require an outlet within 50´ of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

Q: What about parks? Do parks have electricity?

A: We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a resonable cost. Also, parks are first come, first serve so get your spot early in the day.

Q: What payments do you take?

A: Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

Q: What if we need to cancel?

A: Please call our Office as soon the need to Cancel we issue Rain Checks good for 1 yr.

Q: Do you require a deposit?

A: Yes all orders require a $50 to 150 Credit Card deposit.

Q:  Is Deposit Refundable?: 

A: If you cancel between 2-7 days prior to your rental you will be given a raincheck that is good for 1 full year from Event Date.

Q: How big are the jumps?

A: Most of our jumps (all of our character jumps for example) are 15´x15´ which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can´t rub against walls or trees as this may damage the jump.  The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.

Q: What about the big jumps? Any special requirements?

A: Check the requirements listed with each jump. Also, make sure you have at least a 4´ access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

Q: What surfaces do you set up on?

A: We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can´t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Q: Can we see a copy of your contract and safety rules?

A: Yes. There is a link in your receipt once you’ve ordered or you may contact our office.

Q: Are we responsible for the unit if it gets a tear or damaged in any way?

A: Yes and no.  You are not responsible for normal wear and tear on our units.  Seams may develop tears in high traffic areas over a period of time.  If this happens please alert us at once so we can remedy the situation.  If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars.  We don´t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.